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Brand · Custom Window Systems

Custom Window Systems (CWS) in South Florida

Custom Window Systems is Florida's other home-grown impact-window manufacturer — founded in 1986, headquartered in Ocala, and acquired by Pella Corporation in 2020. CWS combines Pella's national distribution backbone with a Florida-built supply chain that delivers in-state lead times and fast replacement-parts service. SafeGuard installs the full CWS line under FL DBPR CGC1525289 — Florida Product Approval verified, full permit pathway handled in-house.

Last updated May 2026Reviewed by Aldo Dellamano, FL CGC1525289
Call (954) 408-4000or fill out the form for a free estimate
  • 1986
    CWS founded
    Ocala, Florida
  • Pella Corporation
    Parent company
    Acquired 2020
  • Ocala, FL plant
    Manufacturing
    In-state supply chain
  • Up to 175 mph
    Wind rating
    HVHZ coastal exposure

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Authorized CWS installer

Why CWS makes sense for South Florida production homes

Arched wood double impact entry door with glass panels on white brick home

Pella-backed warranty + national service network

Post-2020 acquisition, CWS warranty service runs through Pella's national infrastructure — meaningfully better than the pre-acquisition dealer-only model. Replacement parts ship faster, the warranty registry is national, and the consumer-protection backbone is publicly traded.

Arched wood double impact entry door with glass panels on white brick home

Florida-built since 1986, Ocala plant

CWS has manufactured in Ocala for 40 years — in-state lead times, Florida-specific HVHZ product engineering, and the dealer network most South Florida builders have used for decades. The Pella acquisition didn't change the manufacturing footprint.

White French impact doors in sunny living room with garden view

Value-tier pricing in the production-home segment

1500 Series sits in the sweet spot for owner-occupied production homes — value-tier price, Pella warranty backbone, in-state supply chain. Strong fit for whole-home replacements where the homeowner is choosing between Eco (value) and PGT (premium).

At a Glance

Custom Window Systems (CWS) — key facts

Brand
Custom Window Systems (CWS)
Parent company
Pella Corporation (acquired 2020)
Headquarters
Ocala, Florida
Founded
1986
Product lines
1500 Series · 2200 Series · 540 Aluminum · Impact Doors
Frame materials
Vinyl + aluminum
Code approval
Miami-Dade NOA + Florida Product Approval
Wind rating
Up to 175 mph design wind (HVHZ)
Best fit
Production homes · whole-home value installs
Lead time
4–6 weeks (in-state supply chain)

Custom Window Systems has built impact-rated windows and doors in Ocala, Florida since 1986 — a run that outlasted dozens of competitors before Pella Corporation acquired the brand in 2020. The Ocala plant stayed open, the product lines stayed intact, and the biggest change homeowners actually feel is a warranty network that now spans the country instead of relying on individual dealers. If you're pricing a whole-home replacement or a production-build upgrade in South Florida, CWS deserves a hard look. Their three active impact lines — the 1500 Series, 2200 Series, and 540 Aluminum — cover value through premium-tier vinyl plus an aluminum option, all carrying Miami-Dade NOA (Notice of Acceptance) and Florida Product Approval. SafeGuard installs every CWS configuration under license CGC1525289 and roofer CCC1335157.

A Florida Manufacturer With Deep Roots

Not every window brand sold in South Florida is actually made here. CWS is — and has been since its founding in 1986, when the company set up operations in Ocala, Florida specifically to serve the state's hurricane-exposure market. That geography matters for two reasons: the plant is tuned to Florida code cycles from the start, and in-state logistics keep lead times short at 4-6 weeks, compared to manufacturers shipping from Texas or the Carolinas.

Pella Corporation's 2020 acquisition added financial horsepower without dismantling what worked. Pella retained the Ocala facility, kept the CWS product engineering team in place, and folded the brand into its national service infrastructure as 'CWS, a Pella company.' The result: a regional manufacturer's pricing discipline combined with a Fortune-500 parent's warranty support.

For a fuller picture of how HVHZ code requirements shape the install process, our impact windows installation guide walks through everything from permit drawings to final inspection — relevant context before you commit to any product line.

The Three Active CWS Impact Lines

  • 1500 Series — Value-Tier Vinyl

    The entry point in the CWS catalog, designed for production homes and whole-home replacement projects where per-unit cost controls the budget. Carries Miami-Dade NOA and TAS 201/202/203 certification — certified testing protocols for impact resistance, water infiltration, and structural load — with rated wind speeds sufficient for South Florida's High-Velocity Hurricane Zone (HVHZ).

  • 2200 Series — Premium-Tier Vinyl

    The step-up vinyl line, with tighter tolerances, expanded configuration options, and wider frame profiles suited to custom openings. Still priced below what you'd pay for ES Windows or PGT WinGuard, making it the right call when a homeowner wants better aesthetics than the 1500 delivers without moving to the top of the market.

  • 540 Aluminum — Aluminum Frame Option

    When frame stiffness or opening geometry rules out vinyl, the 540 Aluminum fills the gap. Aluminum profiles handle larger spans and meet the structural requirements that HVHZ inspectors flag on oversized openings. Owners considering whether aluminum is the right call for their floor plan should review our aluminum impact windows page, which breaks down the wind-load math behind the frame-material decision.

CWS at a Glance

  • 1986
    Year Founded
    Ocala, Florida — purpose-built for FL hurricane exposure
  • Pella Corporation
    Parent Company
    Acquired 2020; Ocala plant retained post-acquisition
  • 175 mph
    Design Wind Rating
    TAS 201/202/203 HVHZ certification across the impact line
  • 4–6 weeks
    Typical Lead Time
    In-state Ocala supply chain advantage

Code Certification — What the NOA Actually Covers

Miami-Dade County operates the strictest residential glazing standard in the United States, and every CWS impact product ships with a Miami-Dade NOA on file. That document lists the exact tested configurations — frame dimensions, glass makeup, anchor patterns — that passed TAS 201 (impact), TAS 202 (cyclic wind pressure), and TAS 203 (large-missile impact). Florida Product Approval extends that coverage statewide under the Florida Building Code.

The design wind speed ceiling of 175 mph matters most in coastal Broward and Miami-Dade exposures, where permit reviewers cross-check product wind ratings against site-specific design pressure calculations. CWS clears that bar on both the 1500 and 2200 Series vinyl lines, as well as the 540 Aluminum.

Verifying an NOA is straightforward: the Miami-Dade Notice of Acceptance database lets you pull the exact document by product name or approval number. We recommend homeowners do this before signing any window contract, regardless of manufacturer.

Why the Pella Acquisition Changed the Warranty Picture

Where CWS Fits the South Florida Market

The honest answer on CWS is that it's a high-volume production line — and that's a compliment, not a hedge. Builders and homeowners who need to replace 20-plus openings in one project get consistent lead times, predictable pricing, and code-compliant performance without paying architectural-tier markup. The 1500 Series in particular is purpose-built for that use case.

That said, CWS isn't the right answer for every project. Narrow sightlines, custom glass tints, or hurricane-rated doors with higher-end hardware tend to pull contractors toward PGT WinGuard or ES Windows. Homeowners who want to see how CWS pricing stacks up across the full South Florida market should read our impact-windows cost in Florida breakdown before calling any installer.

It's also worth noting that Lowe's stocks select Pella products, including limited CWS configurations. That retail availability can be useful for comparing standard sizes, but it doesn't come with the permit drawings, structural calculations, or installation labor that a licensed contractor provides. The Florida DBPR contractor lookup is a quick way to confirm any installer's active license before work starts.

Configuration Options Across the CWS Catalog

CWS manufactures single-hung, double-hung, casement, sliding, and picture window configurations across the 1500 and 2200 Series — plus impact sliding glass doors and single-entry door units. The 540 Aluminum catalog skews toward fixed and casement openings where aluminum's rigidity provides the structural value vinyl can't match.

For a side-by-side look at how those configurations compare to what other South Florida brands offer, our types of impact windows guide covers frame profiles, glazing options, and the operational differences between single-hung and casement in a hurricane-rated context. That page is a useful pre-quote reference for homeowners who aren't yet sure which configuration fits each opening in their home.

Glass packages across the CWS line typically ship with laminated low-E insulating glass as standard, which handles both the impact requirement and Florida's energy code. Upgrade glass options vary by series — the 2200 gives more room to spec acoustic or enhanced solar-control interlayers than the entry-level 1500.

CWS vs. Closest Alternatives — Honest Trade-Offs

Custom Window Systems (CWS)Competing Brands
Manufacturing locationOcala, FL — in-state supply chainPGT: North Venice, FL | Eco: Medley, FL | CGI: Miami | ES: Bogotá (assembled FL)
Parent companyPella Corporation (since 2020)PGT & CGI: MITER Brands | ES: Tecnoglass | Eco: independent
Value-tier vinyl lead time4–6 weeks typicalEco Window Systems comparable; PGT WinGuard often 6–10 weeks at premium tier
Warranty service modelPella national network — not dealer-dependentPGT: lifetime on glass/frame | CGI & ES: manufacturer-direct | Eco: dealer model
Best fitProduction homes, whole-home value-tier installsPGT/ES: custom architectural | CGI: slim aluminum specialty | Eco: value-tier alternative
Miami-Dade NOAYes — full impact lineYes across all four alternatives

How a CWS Install Works With SafeGuard

  1. 1

    In-Home Measure & Quote

    A licensed SafeGuard estimator measures every rough opening, notes any structural anomalies, and identifies which CWS series — 1500, 2200, or 540 Aluminum — fits each location. Request a free CWS estimate to schedule this at no charge.

  2. 2

    Permit Drawings & Submission

    We prepare the product approval documentation, site-specific design pressure calculations, and permit drawings required by your local building department. CWS's Florida Product Approval and Miami-Dade NOA paperwork files cleanly with Miami-Dade, Broward, Palm Beach, and Martin County building departments.

  3. 3

    Factory Order & Lead Time

    Once permits are approved, we place the factory order direct. With CWS manufacturing in Ocala, typical production and delivery runs 4-6 weeks — shorter than most out-of-state alternatives.

  4. 4

    Installation & Inspection

    Our crews install to the manufacturer's approved anchor pattern and the Florida Building Code spec. Final inspection is scheduled before we close out the permit — a step some installers skip and that creates title-transfer problems down the road.

  5. 5

    Pella Warranty Registration

    Post-install, we register the project under Pella's national warranty network on your behalf. If a glass seal fails or a frame issue surfaces years later, you're dealing with a Fortune-500 warranty department — not hoping your original dealer is still answering phones.

CWS and the Broader South Florida Brand Landscape

South Florida installers typically carry four or five impact brands to cover the full price and performance spectrum. At SafeGuard, CWS sits in the value-to-mid tier alongside Eco Window Systems, which manufactures independently in Medley, FL. Both brands compete on lead time and per-unit cost; the main differentiator is that CWS now carries Pella's warranty infrastructure while Eco remains dealer-dependent.

At the upper end of the market, CGI addresses narrow-sightline aluminum applications, and ES Windows handles larger architectural openings where Tecnoglass's manufacturing scale gives them a glass-package advantage. PGT WinGuard covers the widest configuration catalog in the MITER Brands portfolio — including the only lifetime warranty claim we can verify across our install roster — but at a price point noticeably above what CWS's 2200 Series asks.

If you're unsure which brand fits your project, financing options with 0% promotional terms are available and can change which tier is actually within reach. We'll walk through all of it at the free estimate.

Get a CWS Quote From a Licensed South Florida Installer

From our project library

CWS installations across South Florida

Real SafeGuard installs from the JobNimbus library — 1500 Series + 2200 Series + 540 Aluminum across the four counties we serve.

  • White impact French doors in living room with garden view
  • White impact sliding glass door overlooking green backyard in living room
  • White impact sliding glass door in South Florida living room with garden view
  • Impact entry door with sidelights and arched transom on stone home
  • Impact entry door with sidelites and arched transom on stone facade home
  • Impact windows and sliding glass doors on modern white home exterior
  • Impact windows and French door on South Florida home exterior
  • White impact French doors and transom window on stucco home exterior

Frequently asked

Custom Window Systems — common questions

Are Custom Window Systems windows good quality?

CWS impact windows are a solid mid-market choice for South Florida homeowners. Founded in 1986 in Ocala, Florida, the company has decades of hurricane-exposure manufacturing behind it. The full impact line carries Miami-Dade NOA and TAS 201/202/203 HVHZ certification, and all products ship with Florida Product Approval. Since Pella Corporation acquired CWS in 2020, warranty service has improved significantly — claims now route through Pella's national network rather than dealer-by-dealer. For production homes and whole-home replacement projects, the 1500 and 2200 Series consistently perform at or above their price point.

Who owns Custom Window Systems now?

Pella Corporation acquired Custom Window Systems in 2020. CWS operates under the trade name 'CWS, a Pella company.' The manufacturing plant in Ocala, Florida was retained intact after the acquisition — Pella did not consolidate production into its Iowa or other out-of-state facilities. That means CWS products are still Florida-made, which contributes to the 4-6 week lead times SafeGuard regularly sees on in-state orders.

Does CWS carry Miami-Dade NOA for South Florida permits?

Yes. Every active CWS impact line — the 1500 Series, 2200 Series, and 540 Aluminum — carries a Miami-Dade Notice of Acceptance (NOA). That approval is required to pull permits in Miami-Dade and Broward counties, and it satisfies the Florida Product Approval requirement statewide under the Florida Building Code. You can verify any CWS NOA directly in the Miami-Dade product approval database before signing a contract.

How long does a CWS window order take in South Florida?

Lead times on CWS orders run 4-6 weeks under normal production conditions. That's meaningfully shorter than what SafeGuard typically sees on out-of-state brands, and it's a direct result of the Ocala, Florida manufacturing location. The in-state supply chain means fewer logistics variables. Note that lead time starts from factory order, which requires a pulled permit — so the full project timeline from contract to installation is typically 8-12 weeks depending on your local building department's review queue.

Which CWS series is right for my South Florida home?

For production homes or large whole-home replacement projects where budget discipline is the priority, the 1500 Series delivers HVHZ-certified performance at the lowest per-unit cost in the CWS catalog. The 2200 Series makes sense when you want wider frame profiles, more configuration options, or a step-up appearance without paying architectural-tier prices. The 540 Aluminum is the call when opening geometry, span size, or structural requirements push beyond what vinyl can handle — a common situation on older Miami-Dade homes with non-standard rough openings.

How does CWS compare to Eco Window Systems in South Florida?

Both CWS and Eco Window Systems target the value-tier segment in South Florida, and both manufacture in Florida — CWS in Ocala, Eco in Medley. Lead times are comparable. The clearest difference since 2020 is warranty service: CWS now runs through Pella Corporation's national network, while Eco remains on a dealer-dependent warranty model. For homeowners who prioritize post-install support continuity, that distinction matters. For homeowners optimizing purely on installed cost per opening, the two brands should be quoted side-by-side before deciding.

Can SafeGuard install CWS windows in Miami-Dade and Broward counties?

Yes. SafeGuard holds active Florida licenses CGC1525289 (general contractor) and CCC1335157 (roofing contractor) and installs CWS impact windows throughout Miami-Dade, Broward, Palm Beach, and Martin counties. Every project includes permit drawings based on CWS's Miami-Dade NOA and Florida Product Approval documentation, a permit pulled with the local building department, and a final inspection before permit closeout. You can verify our license status directly through the Florida DBPR contractor lookup at any time.

Ready for Custom Window Systems on your home?

Free in-home estimate that includes the CWS product comparison + permit pathway in writing — sealed plans, NOA verification per opening, Notice of Commencement, and inspections.

Content Disclosure

This article is provided for general information only and reflects current Florida Building Code requirements, common South Florida construction practices, and SafeGuard's field experience. Actual project costs, permit requirements, material availability, and timelines vary based on your home, municipality, and project scope. Florida law requires that any residential construction work over $1,000 be performed by a licensed contractor — always consult a Florida-licensed contractor before starting an impact-window, impact-door, or roofing project and verify credentials at myfloridalicense.com. This guidance is not a substitute for a project-specific estimate or on-site evaluation by a licensed professional.