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Citizens Insurance Wind Mitigation Discount: How to Claim It

Citizens insurance wind mitigation discount can cut your wind premium by up to 88%. Here's exactly how to submit the OIR-B1-1802 form and claim it.

SafeGuard Team · · 10 min read

Reviewed by Aldo Dellamano, Licensed Florida General Contractor|Last updated: May 2026|Editorial policy →

What Is the Citizens Wind Mitigation Discount?

Answer

Citizens Property Insurance's wind mitigation credit can reduce the wind-coverage portion of a policy by up to 88%.

Citizens Property Insurance's wind mitigation credit can reduce the wind-coverage portion of a policy by up to 88%. That reduction applies when qualifying features are documented on the OIR-B1-1802 form and submitted to Citizens. The discount was created under Florida's wind mitigation incentive framework. It rewards homeowners who invest in storm-hardening measures like impact-rated windows, reinforced roof decks, and secondary water resistance. Secondary water resistance is a peel-and-stick membrane under shingles. The 88% maximum applies when a home earns top ratings across all 1802 form categories. Those categories are roof shape, roof deck attachment, roof-to-wall connection, roof covering, and opening protection. In practice, most South Florida homeowners who upgrade to fully impact-rated windows and have a hip roof see total premium savings of 25% to 45% overall. That range applies because the wind portion is only part of the full policy premium. Still, on a $4,000 Citizens policy, that can mean $1,000 or more back each year. To understand how each line of the 1802 form affects your score, see our detailed OIR-B1-1802 form explained guide.

Key Fact

Answer

The citizens insurance wind mitigation discount applies at your next renewal — not retroactively. Submit your OIR-B1-1802 form as soon as your inspection is complete to minimize the wait.

The citizens insurance wind mitigation discount applies at your next renewal — not retroactively. Submit your OIR-B1-1802 form as soon as your inspection is complete to minimize the wait.

The All-or-Nothing Opening Protection Rule

Answer

Florida's OIR-B1-1802 form awards opening protection at two levels: A-1 and X. A-1 means impact-rated glass on every glazed opening.

Florida's OIR-B1-1802 form awards opening protection at two levels: A-1 and X. A-1 means impact-rated glass on every glazed opening. X means mixed or no protection. The opening protection credit is all-or-nothing. If even 1 window or door is not impact-rated or covered by a rated shutter, Citizens will assign the X rating across the board. The full opening-protection credit disappears. This is the most common reason homeowners leave money on the table. They install impact windows on 90% of openings but skip the garage door, a back window, or a secondary entry. Every glazed opening must meet the standard. That includes skylights, glass block, and patio sliders. For a deeper breakdown of how this rating works and what products qualify, read our guide on opening protection X rating insurance. If you're in Miami-Dade or Broward County, products must carry a Miami-Dade Notice of Acceptance (NOA). That is a county-level product approval required in addition to state code.

Up to 88%
Wind Premium Reduction
1.4M+
Citizens Policies in Force
5 Years
1802 Form Validity
1-866-411-2742
Citizens Direct Line

Who Can Complete the OIR-B1-1802 Form?

Answer

Florida Statute 627.711 specifies exactly who is qualified to inspect your home and complete the OIR-B1-1802 form.

Florida Statute 627.711 specifies exactly who is qualified to inspect your home and complete the OIR-B1-1802 form. Citizens will reject a report signed by anyone outside that list. Eligible inspectors include a licensed general contractor, a licensed building contractor, or a licensed residential contractor. Also eligible are a licensed home inspector, a professional engineer (PE), or a licensed architect. This matters because some wind mitigation inspectors advertise very low prices but operate without the proper license category. Always verify your inspector's credentials through the Florida DBPR contractor lookup before booking. The 1802 form requires the inspector to photograph each rated feature. Those features include roof-to-wall connections, roof deck nailing patterns, and every opening. The inspector must also attach product approvals or NOAs for any impact-rated products. A well-documented report is harder for Citizens to downgrade during an audit. SafeGuard's 20 full-time crews are all in-house employees, not independent contractors. That is rare for a company at this volume in South Florida. It means every installation comes with complete documentation ready for the 1802 inspection.

3 Ways to Submit Your 1802 Form to Citizens

  1. Submit Through Your Citizens Agent (Recommended)Your licensed Citizens agent is the fastest and most reliable submission path. Email or hand-deliver the completed 1802 form, supporting photos, and product NOAs. The agent logs the document directly into Citizens' system and can confirm receipt the same day. This is recommended because agents can flag errors before submission and follow up internally if the credit doesn't post at renewal.
  2. Call Citizens Directly at 1-866-411-2742If you don't have an active agent relationship or prefer to handle it yourself, call Citizens' policyholder services line. A representative can walk you through the submission, accept documents by fax or secure upload link, and note your account with a confirmation number. Keep that number — you'll need it if the discount doesn't appear at renewal.
  3. Upload via the myPolicy Online PortalCitizens' myPolicy portal at citizens.com allows policyholders to upload documents directly to their account. Log in, navigate to your policy documents section, and upload the completed 1802 PDF along with supporting attachments. The portal timestamps your submission automatically, which is useful if you ever need to dispute a renewal date. Processing typically takes 5-10 business days after upload.

What Documents You Need Before You Submit

Answer

Three documents are required for a complete Citizens insurance wind mitigation discount submission. First is the fully completed and signed OIR-B1-1802 form.

Three documents are required for a complete Citizens insurance wind mitigation discount submission. First is the fully completed and signed OIR-B1-1802 form. It must include the inspector's license number and signature. Second are the inspection photos the inspector took during the site visit. Citizens may request these during underwriting review even if they aren't initially required for the online upload. Third are product approvals or NOAs for every impact-rated window, door, and skylight installed in the home. For Miami-Dade and Broward County properties, those are Miami-Dade NOAs. For Palm Beach County properties, Florida Product Approvals from the Florida Building Code database typically satisfy the requirement. If you're working with SafeGuard for your impact windows installation, we provide all product approval documentation as a standard part of the project closeout package. No hunting through manufacturer websites is required. Having these documents organized before you call Citizens or log into myPolicy saves a lot of back-and-forth.

Documents Checklist for Your Citizens Submission

  • Completed OIR-B1-1802 FormMust be signed by a qualifying licensed inspector with their license number included. Citizens will not process an unsigned or incomplete form.
  • Inspection PhotographsPhotos of roof-to-wall connections, deck nailing, and every window and door opening — taken by the inspector during the site visit, not by the homeowner.
  • Product NOAs or Florida Product ApprovalsOne approval document per window or door model installed. Miami-Dade properties require Miami-Dade NOAs specifically; other counties accept state-level approvals.
  • Your Citizens Policy NumberHave your full Citizens policy number ready for every submission path — agent, phone, or portal — to ensure the 1802 is matched to the correct account.

Agent Submission vs. Direct Submission: Which Is Right for You?

Through Your Citizens AgentDirect to Citizens (Phone or Portal)
Error checking before submissionYes — agent reviews form firstNo — you submit as-is
Confirmation of receiptSame-day verbal confirmationConfirmation number (phone) or timestamp (portal)
Follow-up if discount missingAgent can escalate internallyYou must call 1-866-411-2742 to follow up
Best forFirst-time submitters, complex propertiesExperienced policyholders, straightforward updates
Processing timeTypically 5-7 business days5-10 business days via portal

When Does the Citizens Wind Mitigation Credit Take Effect?

Answer

The citizens insurance wind mitigation discount is not retroactive — it applies at the next policy renewal cycle following Citizens' receipt and processing of your completed 1802 form.

The citizens insurance wind mitigation discount is not retroactive — it applies at the next policy renewal cycle following Citizens' receipt and processing of your completed 1802 form. If your policy renews in January and you submit the form in February, you will wait until the following January renewal to see the credit. This is why timing your impact window installation and inspection matters. Homeowners in Pembroke Pines, Coral Springs, or West Palm Beach who complete their upgrades 60 to 90 days before renewal can submit early enough to capture the discount at the very next cycle. Under Florida Statute 627.711, the 1802 form stays valid for 5 years from the inspection date — so you don't need to repeat the process annually. You will need a new inspection after 5 years, or sooner if you make additional structural improvements that could raise your rating. To get a sense of the total return on your investment over that 5-year window, our impact windows ROI guide runs the numbers in detail.

Timing Tip

Answer

Submit your OIR-B1-1802 form at least 30 days before your Citizens policy renewal date. That gives Citizens' underwriting team enough time to process the credit before your new premium is calculated.

Submit your OIR-B1-1802 form at least 30 days before your Citizens policy renewal date. That gives Citizens' underwriting team enough time to process the credit before your new premium is calculated.

What to Do If the Discount Doesn't Show Up

Answer

About 10% to 15% of wind mitigation submissions require follow-up because the credit doesn't appear on the renewal declaration page.

About 10% to 15% of wind mitigation submissions require follow-up because the credit doesn't appear on the renewal declaration page. If your renewal arrives and the discount isn't reflected, start by checking your renewal paperwork line by line. Citizens lists wind mitigation credits as a separate line item on the declarations page. They are not folded into a general discount. If the line item is missing, call 1-866-411-2742 and ask a representative to confirm the 1802 form was received. Ask them to confirm it was matched to your policy number. If it wasn't received, resubmit with proof of your original submission date. This matters because Citizens processes credits from the date they receive the form. You want the earliest possible effective date. If the form was received but the credit is lower than expected, ask for a rating breakdown by category. Errors in the opening protection section are the most common discrepancy. A qualified contractor can review the inspection report and confirm whether the rating accurately reflects what was installed. Our wind mitigation inspection Florida guide explains how each category is rated and what documentation supports a higher score.

Don't Overpay

Answer

If Citizens can't locate your submitted 1802 form, ask for a confirmation number or case number before hanging up.

If Citizens can't locate your submitted 1802 form, ask for a confirmation number or case number before hanging up. Document every interaction with a date, time, and representative name.

How Impact Windows Maximize Your Citizens Discount

Answer

Among all wind mitigation upgrades, fully impact-rated windows and doors deliver the largest single-category credit on the 1802 form.

Among all wind mitigation upgrades, fully impact-rated windows and doors deliver the largest single-category credit on the 1802 form. They do this by satisfying the A-1 opening protection rating. That one rating change — from X to A-1 — can reduce the wind premium by 35% to 60% on its own. The exact savings depend on the property's location and construction type. Homes in Miami-Dade and Broward County tend to see the largest credits. Those counties carry higher wind-load premiums to begin with. If you're comparing impact windows versus accordion shutters, see our breakdown of do impact windows lower homeowners insurance in Florida for side-by-side savings data. For homeowners in Palm Beach County — including Boca Raton, Delray Beach, and Wellington — Citizens premiums have risen sharply over the past 3 years. That makes the wind mitigation credit more valuable than ever. A professionally installed, fully documented impact window project is the most reliable path to the maximum discount Citizens offers.

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Sources & References

External authorities cited in this article. Verify the latest published version of any building code or product approval directly with the issuing agency.

  1. Florida Building Codefloridabuilding.org
  2. Florida DBPR contractor lookupwww2.myfloridalicense.com

Frequently Asked

Common Questions

How much is the Citizens insurance wind mitigation discount for impact windows?

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Citizens Property Insurance offers up to 88% off the wind portion of your policy premium when all categories on the OIR-B1-1802 form earn top ratings. Impact windows that cover every glazed opening earn the A-1 opening protection rating, which alone can reduce the wind premium by 35% to 60%. The exact discount depends on your home's construction type, roof shape, and location within Florida.

How do I submit the OIR-B1-1802 form to Citizens?

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You can submit the completed OIR-B1-1802 form three ways: through your Citizens insurance agent (recommended), by calling Citizens directly at 1-866-411-2742, or by uploading it through the myPolicy online portal at citizens.com. Include supporting inspection photos and product NOAs or Florida Product Approvals with your submission. The credit applies at your next policy renewal after Citizens processes the form.

When does the Citizens wind mitigation discount take effect?

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No — the citizens insurance wind mitigation discount is not retroactive. It applies at the next policy renewal cycle after Citizens receives and processes your completed OIR-B1-1802 form. To minimize the wait, submit the form as soon as your wind mitigation inspection is complete, ideally at least 30 days before your renewal date.

How long is the OIR-B1-1802 wind mitigation form valid for Citizens?

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Under Florida Statute 627.711, a completed OIR-B1-1802 wind mitigation inspection report is valid for five years from the inspection date. Citizens will accept the form throughout that period without requiring a new inspection, unless you make structural upgrades that would change your ratings before the five-year window closes.

What happens if only some of my windows are impact-rated?

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Opening protection on the OIR-B1-1802 form is all-or-nothing. If any single glazed opening — including windows, doors, skylights, or glass block — is not impact-rated or covered by a rated storm shutter, Citizens assigns the X rating for the entire opening protection category. The X rating earns no opening protection credit. Every opening must meet the standard to earn the A-1 rating and unlock the full discount.

What do I do if my Citizens renewal doesn't show the wind mitigation credit?

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First, review your renewal declarations page for a wind mitigation credit line item. If it's missing, call Citizens at 1-866-411-2742 and ask a representative to confirm the 1802 form was received and matched to your policy number. If the form wasn't received, resubmit with proof of your original submission date. If the credit is lower than expected, request a rating breakdown by category to identify any discrepancies in how your inspection was scored.

Content Disclosure

This article is provided for general information only and reflects current Florida Building Code requirements, common South Florida construction practices, and SafeGuard's field experience. Actual project costs, permit requirements, material availability, and timelines vary based on your home, municipality, and project scope. Florida law requires that any residential construction work over $1,000 be performed by a licensed contractor — always consult a Florida-licensed contractor before starting an impact-window, impact-door, or roofing project and verify credentials at myfloridalicense.com. This guidance is not a substitute for a project-specific estimate or on-site evaluation by a licensed professional.